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Return and Refund Policy

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McCallum Made Returns & Refund Policy

Return & Refund Policy

The website you are currently viewing is owned by McCallum Made Pty Ltd, 8A Marcus Place, Frenchs Forest NSW Australia. Thanks for shopping on our site. We are a family business and we appreciate your support.

If you are not entirely satisfied with your purchase, we’re here to help.


You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. You will not need to provide proof of purchase (as we will have your details on file), and you don’t have to return the item in the original packaging (although this would be appreciated).


Once we receive your item, we will immediately process your refund.


You will be responsible for paying for your own shipping costs for returning your item. Return’s shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us using the details on our website.

Douglas St Quintin
McCallum Made Pty Ltd

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