Frequently Asked Questions
Thanks for reading our frequently asked questions page! Our intention is to make this a comprehensive database of every question we have been asked, and hopefully answer every query you may have …..
Where is my local depot?
Please take a look at our freight page. Click the top left of the map to choose your State. Select your State. A depot listing will appear. To show more depot listings, click on the arrow down symbol. To retract the menu, click the top left of the map. Search for your nearest depot. Click on the markers for depot details. Note: These prices are for all our models – Standard. Master and Jumbo. Keep in mind, freight will vary when you have multiple items. Almost every reasonable sized town has at least one depot and generally speaking we should know someone who can deliver to a location convenient to you.
Can I get it delivered to one of the local businesses in my area?
As long as the business you nominate has access to a forklift and is willing you accept this delivery on your behalf.
I cannot collect it from a depot, I need to have it delivered to my door.
Well I live miles from any of these depots and I still need it delivered to my door – and I don’t care what it costs.
Can I pick it up from your factory?
Will it fit on my trailer/ute?
Can I carry it on my roof racks?
Will it fit in the back of my van?
How big is the flat packed chicken tractor?
A Jumbo model is sent to you on an oversized pallet that measures 272cm L x 92cm W x 30cm H and weighs 200kgs.
A Master model is sent to you on an oversized pallet that measures 272cm L x 92cm W x 30cm H and weighs 150kgs.
A Standard model is sent to you on an oversized pallet that measures 272cm L x 92cm W x 21cm H and weighs 100kg.
What exactly does ‘flat packed’ mean?
We manufacture each chicken tractor out of a series of panels.
A Jumbo or Master has 7 panels. A Standard has 5 panels.
Each panel already has the mesh, Colorbond, doors and hinges, latches, and all the other components already attached. Around the edges of each panel, we have pre-drilled bolt holes and assembly just involves lining up the bolt holes and tightening the bolts.
What tools do I need?
Metal tin snip cutters to cut the metal strips off the flat pack. A set of spanners is needed to tighten the bolts that hold the panels together, and a drill with a 5/16″ hex drive is needed for the handles and privacy screen. All fasteners are supplied and holes are pre-drilled.
How long does it take to assemble?
I’ve misplaced the instructions that came with the package. Can I get another copy?
When can you ship my order?
Since the chicken tractors are 92 cm tall, how do I collect the eggs?
All of our chicken tractors are 92cm tall. We do this for several reasons –
- chickens are only 30 – 40cm tall, so any extra height is dead space.
- the taller the coop the more it weighs and thus the more difficult it is to move
- the 92cm height packs well and can be freighted more easily than taller models.
Now, the Standard model has a door at either end – one door is for the chickens to walk in and out and the other end is for you to have access to the eggs.
Access to the laying area inside the Master and Jumbo is through the roof of the shed end which is hinged. As long as your armpits are 92cm off the ground and your arms are 60cm long, then everything you need is in easy reach.
Can I collect it from one of the field days you attend?
We attend several field days and trade shows each year – see our Facebook Page for details of where we are. When we travel to these shows we are only too happy to bring your orders along with us and normally there will be no freight charge. So, if you live between our factory and a field day site, or if you are going to a field day and want to meet us there – place your order online and discuss it with us. (Please note if you want to collect a chicken tractor from us on a field day it will either need to be before or after the day as we cannot leave our stand and wander off to the car park in the middle of the day).
What about custom models?
We do not do custom models. Let me explain – we manufacture hundreds of chicken tractors each year and therefore we have become quite efficient allowing us to produce them at a reasonable cost. Any deviation from the norm results in a much slower production rate. The kind of changes we can make would be adding another door into the meshed sides, or doubling the length of a chicken tractor. The kind of thing we cannot do is make a chicken tractor 30 cm taller than normal or 30 cm narrower as this changes the raw materials we need to use and changes the way the chicken tractor flat packs.
What are the Warranties for your other products ?
- Electric Poultry Nets and Electric Goat Nets: These products come with a 12-month warranty.
- JVA Energisers: JVA Energisers are backed by a 3-year warranty, excluding damage caused by lightning and water.